Case Study: Engineering a Global SaaS Platform & Driving Agile Transformation for Recall
How I led the dual transformation of Recall's technology and culture, architecting a new multi-region SaaS platform on AWS while guiding the organization's transition to Agile/Scrum.
Client
Recall Corporation
Industry
Information Management & SaaS
My Services Provided
- •Cloud Architecture & Engineering (AWS)
- •SaaS Platform Development (Java)
- •Enterprise Systems Integration
- •Agile Transformation & Scrum Leadership
Technologies Used
Transforming Both Technology and Culture for a New Market
Recall Corporation needed to evolve its product suite from a traditional offering into a modern, globally accessible SaaS platform on AWS. This was not just a technical challenge; it required a fundamental shift in their development methodology. They needed a partner who could not only architect and build the complex, multi-region cloud platform but also provide the hands-on leadership to guide their entire engineering organization from a slow, waterfall process to a high-velocity Agile/Scrum culture.
A Dual Focus on Technical and Process Transformation
I provided the senior leadership for this dual transformation, acting as both the Lead Architect and a hands-on change agent:
1. Global SaaS Architecture
I designed a distributed, multi-region AWS infrastructure architected to support a globally accessible SaaS platform. This ensured high availability and compliance for their international client base, providing a resilient foundation for their core business offering.
2. Microservices & Enterprise Integration
I architected and implemented a new backend using Java-based microservices, decoupling legacy systems and enabling the team to develop and deploy new features with greater speed and agility. I also led the complex technical integration of critical third-party systems, including Salesforce and PeopleSoft, into the core AWS platform to ensure seamless business process automation.
3. Hands-On Agile Leadership
Acting as a Scrum Master and coach, I personally drove the organization's transition to Agile/Scrum. I provided the training, documentation, and day-to-day leadership necessary to build a more responsive and collaborative engineering culture, effectively breaking down the silos between development and operations.
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Measurable Business Impact
Globally-Scalable SaaS Platform
Delivered a modern, globally-scalable SaaS platform on AWS that enabled Recall to enter new markets and better serve its international customers.
Increased Development Velocity
Significantly increased development velocity by combining a new microservices architecture with a successful transition to Agile/Scrum methodologies.
Improved Business Efficiency
Improved overall business efficiency by successfully integrating enterprise systems like Salesforce and PeopleSoft, automating key business processes.
Fostered a High-Performance Culture
Fostered a high-performance culture, leaving behind not just a new platform, but a more effective and agile engineering organization.